The School of Social Sciences, Education and Social Work (SSESW) at Queen’s University Belfast, is currently seeking to appoint an exceptional candidate to the post of IT Technician.
The post holder will provide technical and administrative support to facilitate the smooth running of the School’s diverse computing platforms across administrative, teaching, and research areas. The successful applicant will act as first point of contact for many users, resolving their issues either on their own or in collaboration with other School support staff, or central QUB IT.
The successful candidate must have, and your application should clearly demonstrate you have:
- Academic and/or vocational qualifications i.e., OND/ONC and/or NVQ level 3 (or equivalent) with significant computing content
- A Minimum of 3 years’ experience in a technical support role to include each of the following:
- Support of customers using PCs with MS Windows in MS Active Directory Environment
- Installation of Operating Systems and applications software on desktop or server systems
- Support of MS Office
- Ability to create and maintain technical and support documentation
- IT literacy and comprehensive technical knowledge of a range of computing systems, hardware and software.
Please note the above are not an exhaustive list. For further information about the role including the essential and desirable criteria, please click on the Candidate Information link below.
This is a permanent full time position.
At Queen’s our people are at the heart of everything we do. As a staff member you will become part of a vibrant organisational culture, which will provide you with the opportunity to achieve your full potential and enhance your career through a continuous focus on learning and development.
We offer an excellent employment package that includes:
- Great terms & conditions
- Pension schemes
- Flexible working by enabling you to design your working week in collaboration with your manager through a blend of remote and office working
- Family-friendly initiatives
- Career development opportunities
- Support for health & mental wellbeing
- Generous holiday entitlement of 8.4 weeks a year (made up of 23 days annual leave, 10 closure days and 9 bank holidays)
Queen’s University is committed to promoting equality of opportunity to all. We have created an inclusive culture by establishing staff networks such as iRise (Black, Asian, Minority Ethnic and International Staff Network) and PRISM (LGBTQ+) which help us progress equality.
We also subscribe to Equality Charter Marks such as the Diversity Charter Mark NI in addition to Athena Swan. For further information on our commitment to Equality, Diversity and Inclusion, please visit: www.qub.ac.uk/diversity; www.qub.ac.uk/qgi and www.qub.ac.uk/sites/StaffGateway/StaffNetworks/
Candidate Information
Attractive reward package
About the School
Further information for international applicants