Job Description
Duties and responsibilities:
- Processing clients through the FBO, checking validity of travel documentation
- To be fully conversant with the policy and procedures of our contracted operators
- Flight boarding: checking of boarding passes, check all hand baggage complies with airline regulations
- Flight arrivals: processing Customers from the aircraft to the FBO and through UK Border Force where required in a safe and controlled manner
- Office duties include telephone enquiries, flight administration, booking flights into the airport
- Loading/unloading baggage
- Arranging private catering for our VIP clients
- Ensuring the FBO is kept clean and tidy between flights
- Arranging hotel and taxis for visiting aircrew
- Arranging chauffeur executive vehicle hire when requested to do so
Requirements:
- You must be able to provide 5 year uninterrupted work/education history.
- Any gaps in your work/education history, you will be required to provide a personal reference for each gap.
- You must pass a Criminal Record Check (Basic Disclosure Scotland) prior to obtaining an airport pass.
- You must be flexible and be able to work a varied shift pattern operating 7 days a week, which includes early starts from 8am, late finishes from 22:00pm and weekends. You will be required to work overtime when required (which will be paid at the applicable overtime rate).
- Computer literacy and familiarisation of various software applications is a benefit.
- A full UK driving licence and access to a vehicle is essential.
- Proof of eligibility to work in the UK
Job Type:
- Full-time based on 37.5 hours
- Permanent position
- For successful candidates the rate of pay is £11.40 per hour, rising to £11.70 after successfully passing probationary period. Full uniform and training are provided.
Benefits:
- Company pension
- On site parking
- Employee Assistance Programme (EAP)
- 30 days annual leave inclusive of statuary 8 days. This increase in year 1 and again in year 2
No agencies please
Work Location: In person
Job Type: Full-time
Salary: From £11.40 per hour
Benefits:
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Referral programme
- Sick pay
- Wellness programme
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Night shift
- Overtime
- Weekend availability
Supplemental pay types:
Ability to commute/relocate:
- Inverness, IV2 7JB: reliably commute or plan to relocate before starting work (required)
Education:
- A-Level or equivalent (preferred)
Experience:
- customer service (preferred)
Work Location: In person
Application deadline: 28/04/2023
Reference ID: HJC App 05/2023
Expected start date: 22/05/2023