The Opportunity
Working in the front office team as a Night Team Member, you are a key factor and have a big responsibility within the Hotel. Your job is to keep the Hotel running smoothly, making sure all the guests are comfortable, safe and assisting with all customers’ requests throughout the night. As a Night Team Member, you will need to make sure the hotel is running smoothly and effective. In this role you will have the ability to grow your career and give customers the best experience in staying in one of are excellent venues.
Benefits
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Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
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Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
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Refer a friend scheme from £500 to £1000 per referral.
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Hospital Plan.
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Online Health Portal.
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Eye Care.
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Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
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Pension Scheme.
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Free meals on duty.
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Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.
Ideal Candidate
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Proven experience of working in a customer-facing role, such as F&B, reception, meeting & events, housekeeping etc. Ideally gained within the hospitality sector
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Previous night working experience
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Excellent oral and written communication skills
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Excellent problem-solving skills and attention to detail. With the ability to work under pressure
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Strong Organisation and Planning skills and the ability to prioritise appropriately.
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Fully flexible with working hours/shifts
Hotel
With dramatic seafront views, nothing gets much better than Bournemouth Carlton Hotel, which is part of the Signature Collection By Best Western.
The hotel is right in the heart of town, so when you can tear your eyes away from the beautiful view, then we’re also walking distance to the town centre, to popular attractions such as Bournemouth Oceanarium, BH2 Leisure Complex and Bournemouth International Centre – a hotspot for major conferences and exhibitions.
The property has 76 bedrooms including 16 family bedrooms, including 16 sea view bedrooms. The hotel also has 18 one- and two-bedroom timeshare apartments. Event rooms for wedding parties up to 200, with private gardens and terrace.
The Grill menu is bursting full of feel-good comfort foods, healthy and gluten-sensitive options
About us
We have 46 hotels in our growing UK portfolio, international brands Crowne Plaza, Holiday Inn, and Best Western under our belt and all in some fantastic locations, it’s no surprise that LGH Hotels Management is the place to be.