Main Responsibilities
- Ensure that all services detailed within the contract are adhered to, delivered and where possible enhanced to meet and exceed the clients, customers and company expectations
- Continually review the performance of each contract and their profitability
- Ensure costs are controlled but that they don’t affect the service quality and delivery
- Food is of the highest standard and in line with the current high street trends
- Manage and support the development, progress and performance of all line reporting managers
- Support the sales function in retaining and obtaining new business
- Compliance with all Health & Safety and Hygiene procedures and standards
The Ideal Candidate
Ideal candidate
- Previous experience in managing and developing teams
- Client relationship management
- Excellent stakeholder management, both internally and externally
- Experience dealing with HR matters, ie grievances & performance
- IT Literate
- Full clean driving licence
If you are committed to providing a quality service, are highly organised but flexible to meet the needs of the client, have great management skills, excellent communication skills and experience of controlling costs without compromising quality, then this will be the perfect job for you.
About The Company
Aspens Services Ltd is a market leading contract catering company specialising in school food. By combining our understanding of the education sector and our knowledge of what’s on trend in the food world, we encourage creativity and excitement in our kitchens, allowing our teams to do what they do best and provide fantastic food experiences for the children.
By providing excellent care and services to both clients and children, we have ensured the successful growth of the company and to keep up with the rapid pace of this growth, we are now looking for a XXXXX to join the team.
Package Description
We are looking to appoint an experienced and driven Operations Manager to oversee a specific area in and around Cambridge, overseeing catering operations for a region of Primary & Secondary school contracts. Reporting to the Regional Operations Manager, you will be responsible for leading our teams in delivering an excellent food operation, meeting and exceeding the client’s expectations.
- 40 hours per week
- Highly competitive salary
- Company car or mileage expense paid
- 52 weeks per year
- Annual bonus scheme dependent on performance
- Based in and around the following locations - Cambridge, Bury St Edmunds, Norwich, Haverhill, Sudbury, Ipswich
- Covering circa 20-25 sites